Why Upskilling Your Staff Is Often Better Than Hiring External Talent
Investing in your current team through development and growth can yield better results than constantly searching for external talent. Learn how individual development plans and focused 1:1s create lasting value.
Brad Cypert
The email hits your inbox: another resignation. A talented engineer who's moving on for "growth opportunities elsewhere." You open the job board to post the position. Again. And as you're writing that job description, you might wonder—could we have prevented this?
Here's an uncomfortable truth: sometimes the talent you're desperately trying to hire from the outside already exists inside your organization. It just needs development, attention, and opportunity to flourish.
This isn't to say external hiring is wrong—sometimes it's absolutely necessary. But too many organizations default to external recruiting when the smarter, more sustainable solution is investing in the people already on the team.
The Hidden Costs of Always Hiring Externally
When you hire externally, the costs go beyond salary and recruiter fees. Let's be honest about what you're really paying for:
Time to Productivity
A new hire—even a senior one—takes 6-12 months to reach full productivity. They need to learn your codebase, understand your team dynamics, figure out the unwritten rules, and build trust with stakeholders. Meanwhile, someone already on your team could be productive immediately if given the right support and training.
Culture Disruption Risk
Every new hire is a gamble on cultural fit. You can have the best interview process in the world, but you won't truly know how someone meshes with your team until they're in the trenches. Internal candidates, by contrast, are already known quantities. They understand your culture because they helped create it.
Knowledge Loss and Institutional Memory
When you consistently hire externally to fill skills gaps rather than developing internally, you signal to your team that the path to advancement is leaving. This creates a vicious cycle: your best people leave for growth, you hire replacements who also leave eventually, and your organization loses critical institutional knowledge with every departure.
Morale Impact on Current Team
Nothing says "we don't believe in you" quite like consistently hiring externally for roles your team could grow into. When people see opportunities going to outsiders, they start planning their own exit strategy. You're not just hiring one person—you're potentially setting off a cascade of resignations.
Why Internal Development Wins
When you invest in upskilling your current staff, you're not just filling a skills gap—you're building something much more valuable: loyalty, institutional knowledge, and a culture of growth.
Proven Culture Fit
You already know these people. You've seen them under pressure, watched them collaborate, and observed how they handle challenges. This isn't speculation—it's evidence. When you invest in developing someone who's already proven they can thrive in your environment, you're making a much safer bet than rolling the dice on an unknown external candidate.
Faster Time to Value
Yes, upskilling takes time. But it's usually faster than hiring externally, especially for senior roles. Your current staff already understands your systems, knows your customers, and has relationships across the organization. You're building on a foundation that already exists rather than starting from scratch.
Loyalty and Retention
When you invest meaningfully in someone's growth, they remember it. Development isn't just about building skills—it's about building relationships and trust. People stay at organizations where they feel valued and see a future. A deliberate investment in someone's career is one of the strongest retention tools you have.
Strengthened Team Dynamics
When team members see their peers growing and advancing, it creates a ripple effect. Instead of thinking "I need to leave to grow," they think "If I invest here, the organization will invest in me." This shift from scarcity to abundance thinking transforms team culture.
Multiplication Effect
An upskilled team member doesn't just add value through their own work—they share knowledge with others. When you develop someone from mid-level to senior, they naturally mentor those behind them. You're not just filling one gap; you're building a pipeline.
When External Hiring Makes Sense
Before we go further, let's be clear: this isn't an "internal only" manifesto. There are absolutely times when external hiring is the right move.
When you truly need a new perspective: Sometimes you need someone who can challenge assumptions and bring fresh ideas. Homogeneity of thought is dangerous, and sometimes an outsider's perspective is exactly what you need to break through.
When you need expertise you don't have: If you're building a new product line or entering a new market, you might need specialized knowledge that doesn't exist internally. That's okay. Just be intentional about making that external hire a knowledge-spreader, not a knowledge-silo.
When you're growing rapidly: If you're scaling fast, you might not have time to develop internally for every role. But even then, be selective. Hire externally where you must, but default to developing where you can.
When internal candidates aren't ready—and can't get there: Sometimes the gap is just too large, or the timeline is too short. That's reality. But ask yourself honestly: is the problem that they truly can't get there, or that you haven't invested in helping them?
How to Upskill Effectively: It's Not Just Training
Throwing a few online courses at someone and calling it "development" doesn't work. Real upskilling requires intention, structure, and ongoing support.
Start with Individual Development Plans
A real Individual Development Plan (IDP) isn't a checkbox exercise. It's a collaborative roadmap between manager and employee that outlines:
- Where they are now: Current skills, strengths, and gaps
- Where they want to go: Career aspirations and growth areas
- How they'll get there: Specific, actionable steps with timelines
- What success looks like: Clear metrics and milestones
The key word is "collaborative." This isn't something you impose on someone—it's something you build together. Their goals, your guidance, shared ownership.
Make 1:1s Development-Focused
Too many 1:1 meetings devolve into status updates. That's a waste of everyone's time (and a waste of the 1:1 format). Instead, use your 1:1s to focus on growth:
- What challenges are they facing that stretch their skills?
- What feedback can you give that helps them level up?
- What opportunities can you create for them to practice new skills?
- What resources or support do they need to grow?
Development shouldn't be a once-a-quarter conversation. It should be woven into the fabric of your regular interactions.
Create Real Opportunities for Practice
Skills don't develop in theory—they develop through practice. This means:
- Stretch assignments: Give people projects slightly beyond their current comfort zone
- Safe-to-fail experiments: Create low-stakes opportunities to try new things
- Public showcases: Let them present work, lead meetings, or represent the team
- Cross-functional exposure: Rotate people through different types of work
The best development happens through doing, not just learning.
Provide Structured Learning Pathways
Self-directed learning is great, but most people need more structure. Create clear pathways that outline:
- What skills are needed for the next level
- What resources are available (courses, mentors, projects)
- What milestones mark progress
- What support the organization provides (time, budget, coaching)
When people can see a clear path from where they are to where they want to be, they're much more likely to commit to the journey.
Measure and Celebrate Progress
Development isn't a light switch—it's a dimmer. Recognize incremental progress, not just major milestones. When someone demonstrates a new skill or takes on a challenge they couldn't have handled six months ago, acknowledge it. These recognition moments reinforce that growth is valued and noticed.
The Manager's Role in Development
As a manager, you're not just responsible for delivering projects—you're responsible for growing people. This is actually your most important job, even if it doesn't always feel urgent.
Be Intentional About Growth Opportunities
Don't wait for opportunities to appear—create them. Look ahead at upcoming work and ask: "Who on my team could benefit from taking on this challenge?" Sometimes this means the work takes a bit longer. That's the investment you're making.
Provide Real-Time Coaching
Development doesn't happen in annual reviews—it happens in the moment. When you see a growth opportunity or a teaching moment, address it then. Real-time feedback, delivered with care, is far more effective than saved-up observations delivered months later.
Remove Barriers
Your team members will hit obstacles as they grow—technical challenges, political resistance, lack of resources, self-doubt. Your job is to help them navigate or remove these barriers. Sometimes that means running interference. Sometimes it means coaching them through it. Always it means paying attention.
Model Continuous Learning
If you expect your team to grow, they need to see you growing too. Share what you're learning. Admit when you don't know something. Show vulnerability when you're stretching into new areas. This creates psychological safety for growth across the team.
Sprutia: Tools That Support Development Culture
At Sprutia, we built tools specifically to support this philosophy of internal development. Our platform isn't just about tracking meetings—it's about creating the structure and habits that enable meaningful growth.
Individual Development Plans: Create collaborative IDPs that both manager and employee can update, track, and reference. No more static documents that live in a Google Drive folder. Development plans should be living, breathing tools that get referenced in every 1:1.
Meeting-Focused Development: Our 1:1 meeting tools include agenda templates specifically designed to facilitate career growth conversations. Discuss IDP progress, track development goals, and create action items that move growth forward—all in one place.
Progress Tracking: See at a glance where each team member is in their development journey. Identify who needs more attention, celebrate those making progress, and ensure no one falls through the cracks.
When development is structured, visible, and integrated into your regular workflows, it stops being "extra work" and becomes part of how you lead. That's when upskilling goes from aspiration to reality.
The Long Game: Building a Development Culture
The hardest part about choosing internal development over external hiring is that it requires patience. It's a long-term investment, and the results aren't immediate. But the organizations that consistently develop their people build something competitors can't replicate: a culture where talented people stay, grow, and multiply their impact.
This culture doesn't happen by accident. It happens when you:
- Make development a regular part of conversations, not an annual exercise
- Create clear growth paths so people can see what's possible
- Give people real opportunities to stretch and grow
- Celebrate progress and learning, not just outcomes
- Invest time and resources in building people, not just projects
When people know you're committed to their growth—really committed, not just paying lip service—they commit back. They stay longer, try harder, and bring others along with them.
Action step: This week, pick one person on your team and schedule a development-focused conversation. Don't talk about current projects or deadlines. Ask: Where do you want to be in a year? What skills do you want to develop? What would it take to get there? Then, create one concrete action—a stretch assignment, a learning opportunity, a new responsibility—that starts moving them toward that goal.
Remember: the best talent isn't always out there waiting to be hired. Often, it's already on your team, waiting to be developed. Your job as a leader is to see that potential, invest in it, and create the conditions for it to flourish. That's how you build teams that last—and leaders that people remember.